Jacqueline (Jackie) Patricia Walker migrated from Jamaica, W.I. to the United States in 1972, almost three years after her father’s untimely death. A product of the District of Columbia Public Schools, Ms. Walker earned her Bachelor of Arts Degree (Liberal Arts with 3 concentrations: Psychology/English/Communication Arts) from Hofstra University in Hempstead N.Y. where she joined Alpha Kappa Alpha Sorority, Inc.

Ms. Walker has over 25 years of leadership experience and held corporate management positions in the areas of Product & Pricing, Customer Self-Service Capabilities (Online), Information Technology Project Management, Regulatory and Triage Customer Communications. She has kept abreast of management practices and approaches along with oral and written communications by completing 30 credit hours of coursework in Organizational and Technology Management through the University of Maryland, University College (UMUC) graduate studies programs and earning certification in “Work Place Communications” (also) through UMUC.